Many buildings do not perform as planned - in some cases this can impact on running costs, staff and client satisfaction and performance, health, safety and comfort. For repeat construction clients, learning from and correcting past mistakes in design and commissioning of buildings can be extremely cost-effective and greatly improve workplace productivity.
Post-Occupancy Evaluation (POE) is the process of obtaining feedback on a building's performance in use. The value of POE is being increasingly recognized, and it is becoming mandatory on many public projects. POE is valuable in all construction sectors, especially healthcare, education, offices, commercial and housing, where poor building performance will impact on running costs, occupant well-being and business efficiency. (The definition of POE from the Building Research Establishment (BRE) Group website)
IWI develops general and customized POE questionnaires, determines best methods to collect data and desirable analysis methods, and provides detailed analysis reports.